Shipping
Originals: free shipping worldwide. Original artwork will require signature on delivery.
Prints: free shipping within Australia, $10 shipping for international orders.
Any customs/import tax incurred for international orders will be the responsibility of the buyer.
Processing time for prints is around 2-4 business days.
Artwork is shipped from Melbourne, Australia using Australia Post. Domestic shipping can take 3-7 business days. International shipping can take 6-10 business days to the U.S. and up to 25 business days to other countries. This is an estimation, please understand that delivery times may vary.
Tracking number is provided for all orders. Click here to track your parcel on the Australia Post website.
A4 sized artwork will be posted flat in a ridged mailer.
A3 and A2 sized artwork will be posted rolled in a mailing tube.
Please ensure that your postal address is correct and that it is safe and secure. I cannot take responsibility for any lost or stolen packages.
Returns
Unfortunately I do not offer returns for change of mind.
I do my best to represent my original work as accurately as possible. If you are interested in purchasing an original please feel free to contact me, I am happy to send more photos and/or videos of the artwork.
All care will be taken with packaging to protect the artwork during shipment. If in the rare event the artwork arrives damaged, please contact me within 10 days of receiving it. For insurance purposes, please photograph both the item and packaging where the damage has occured.
Packaging
All effort has been made to use packaging materials that are as environmentally friendly as possible.
Storage
Artwork will arrive wrapped in acid-free glassine paper. Until the artwork is framed, it is best left wrapped in the glassine paper and stored flat in a cool, dry room away from direct sunlight.
Framing
It is recommended that paper artwork (originals and prints) be framed under glass (or other glazing material) with a mat or spacers. This allows air circulation between the artwork and glass, which prevents condensation that can lead to mold and mildew.
The mat/spacers also prevent the artwork sticking to the glass.
Avoid hanging framed artwork in direct sunlight to prevent the colors from fading.
Framing is currently not offered.
Dusting
Use a soft brush (e.g. makeup brush) to gently remove any dust on artwork.